For the founder who wants to stop holding the entire business together alone and finally have a team that thinks, executes, and cares like she does

Operations support that actually supports you.

retainer services

Your business is scaling but your backend is stalling. This is high-touch, high-level operational partnership that keeps your business running clean, calm, and profitable.

Your team needs direction and leadership. Your tasks keep multiplying. Your brain is running ops, sales, delivery and it’s way too much. This is where we come in.

Our retainer support blends online business management, executive assistance, task execution, team leadership, and systems optimization into one powerhouse partnership.



This isn’t just admin. 

This isn’t task-taking. 

This isn’t reactive help

This is strategic, proactive, behind-the-scenes leadership from a team that understands the weight of what you have built and knows how to help you sustainably scale it with confidence.

Our retainer support blends online business management, executive assistance, task execution, team leadership, and systems optimization into one powerhouse partnership.


  • Has outgrown DIY systems and is drowning in Slack communication
  • Wants a partner who anticipates needs instead of reacting to fires
  • Is tired of being the bottleneck in her own business
  • Has vision, but needs the structure to hold it
  • Wants cleaner workflows and better team communication
  • Is craving more calm, consistency, and follow-through
  • Needs a team that cares as much as she does

This is not for the founder who:
  • Wants minimal or hands-off support
  • Isn’t ready to delegate
  • Wants quick fixes instead of long-term foundations

Your business is scaling but your backend is stalling. Your team needs direction and leadership. Your tasks keep multiplying.
Your brain is running ops, sales, delivery and it’s way too much.

What this service is

This is where we come in.

This is for the founder who:

OPERATIONS STRATEGY + BUILDOUT FOR HIGH-GROWTH BUSINESSES operational support that sticks OPERATIONS STRATEGY + BUILDOUT FOR HIGH-GROWTH BUSINESSES operational support that sticks

This is the kind of support that shifts everything behind the scenes.

you get:

Think: invoices sent without you double-checking, client onboarding handled start to finish, scheduling handled before it ever hits your plate, inbox triage that actually protects your peace, follow-ups sent on time, every time, and your backend not looking like a digital junk drawer

Operations + Admin Support

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Everything that keeps the day-to-day running smoothly.

  • Full admin and operations support
  • Inbox and client communication managed with care
  • Daily backend optimization and cleanup

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Think: workflows that fire automatically instead of relying on sticky notes, automation sequences that replace manual busywork, a backend that finally makes sense, a ClickUp that doesn’t make you cry, and systems built for scale, not survival

Systems + Automation

Where efficiency, clarity, and scale get built.

  • Strategic systems and smart automations
  • Systems built, documented, and organized
Think: projects moving without you being the bottleneck, tasks delegated, tracked, followed through, timelines and deadlines actually met, leadership support that feels like having a right-hand brain, and a partner who keeps the ship moving while you focus on grow

Project + Team Management

The momentum-building support that keeps your business moving forward.

  • Project and team management that actually moves things forward
  • High-level execution that evolves with your growth
  • Real partnership, real communication, real execution

Every business is different, which is why every retainer is customized around what you actually need. 

No generic checklists. Just exactly what you need to scale

Clients tell us the same thing every time.

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“Why didn’t I do this sooner.”

You feel lighter.
You feel supported.
You feel like the CEO again instead of the task rabbit.
You stop waking up dreading your inbox.
You stop managing the team alone.
You stop trying to hold everything together.

After working with us

Bringing Kate on board has been a game-changer for my content strategy

Bringing Kate on board has been a game-changer for my content strategy, seriously freeing up my time and energy to focus on other areas of my business. She's quick on the uptake, seamlessly adapting to our software, processes, and strategies like she's been part of the team forever. And speed? Kate delivers quality content at lightning speed, yet still keeps it friendly and personable every step of the way. Her work's been a huge relief for me—knowing I've got someone reliable and super skilled handling the content front. It's like having a business ally who just gets it!

Tirzah Cave

I have really enjoyed working with Kate. 

"I have really enjoyed working with Kate. So much so that I have referred a lot of my clients to her. I appreciate her dedication to my business  her communication and overall followthrough. I have been very happy with our work together!"

Michelle Hartzman

Kate literally hit the ground running.
She blew my expectations out of the park.

She had everything done in such a timely manner and the results were better than I could have done LOL! Her attention to detail is definitely a huge asset to business owners who wear multiple hats. Do yourself a favor and quit trying to do it all and let Kate be your right hand gal! Seriously so thankful for her!

Mindy Hancock

If you are thinking of working with Kate and her team DO NOT HESITATE!!

I am serious, having Kate on board has been the best decision I have made. Not only does Kate take everything off my plate that my brain can't handle, she is another set of eyes on my business which I feel is invaluable. Kate has this amazing superpower of being able to get inside my head and preempt things that I didn't know I needed (or know they were even possible). Not only is Kate fantastic at her job, she is also a wonderful person who truly cares and is extremely supportive.

Katie Appleby

Kate is amazing.

I was struggling with client communication and organization in my online business, and had some not so great experiences with hiring a VA to help previously. I knew Kate for quite some time (back when she was doing business coaching) so I knew she was a stand up gal from the get go! I decided to ask for help and when I say she stepped in and SHOWED UP... I am still floored at just how much she's helping me have time to do the things I truly love in my business and not worry so much about scheduling, responding, etc. Kate has given me the most valuable thing, time to do what I love. I will forever be grateful for her help. #clientforlife

Shawna Poliziani

Working with Kate & her team has changed my business.

They are without a doubt the BEST team you could ever wish for. I no longer feel overwhelmed with the amount of work, I can fully trust them with the processes and systems inside my business, my clients adore Kate when they speak to her, she's always always there to listen, give advice, support and I truly KNOW she is rooting for me and my business growth. She comes up with ideas on what we can do to implement, to streamline, to create additional revenue and I couldn't be more grateful. I don't know what I did before her!!

Brianna Johnston

Working with Kate is a game-changer.

She will whip your business into shape, and help you take your business to the next level. Before I started working with her I was feeling disorganized, unsupported, and frustrated. After I started working with her my business was organized, streamlined, and firing on all cylinders. If you are thinking about working with Kate, I highly recommend it.

Shereen Thor

I finally feel like I've got someone in my corner who has got my back in running the business

Before working with Kate, I was overwhelmed with the amount of work on my plate to keep my agency running. Prioritizing my clients meant that so many other things fell off the list simply because there wasn't enough time and no one I trusted to get it done. After working with Kate, I finally feel like I've got someone in my corner who has got my back in running the business. Because she's a jane of all trades, she can jump in wherever she's needed and I always know she's going to get the job done and probably get it done better than I could! I would not have the confidence to continue to expand my business without knowing that Kate is on my team to help make it happen.

Emily Hall