Your business is scaling but your backend isn't. This is a high-touch operational partnership that turns a business that runs on you into a business that just... runs.
Your team needs direction and leadership. Your task list keep multiplying. Your brain is running ops, sales, delivery and a dozen other jobs it was never meant to hold all at once. This is where we come in.
Our retainer support blends real operations management, systems building, and team leadership into one dedicated partnership. Built to make your business simpler, not just busier with more help.
This isn't admin.
This isn't task-taking.
This isn't reactive fire-fighting.
This is strategic, proactive operational leadership from a team that understands the weight of what you've built and knows exactly how to simplify it, systemize it and hold it. So growth stops feeling like more to carry and starts feeling like the freedom you have been truly craving.
One dedicated team. Real operations management. A business that finally supports you.
& someone else to hold the business with you, a true partnership.
- Has outgrown DIY systems and is drowning in Slack communication
- Wants a partner who runs point on operations instead of waiting for direction
- Is tired of being the bottleneck her own team routes everything back to
- Has the vision but needs the structure and systems to actually hold it
- Wants cleaner workflows and better team communication
- Is craving consistency, follow-through, and a backend she can actually trust
- Needs a dedicated team that manages her business and cares as much as she does
This is not for the founder who:
- Wants minimal or hands-off support
- Isn't ready to delegate real ownership, not just tasks
- Wants a quick fix instead of an operational foundation
Your business is scaling but your backend is stalling. Your team needs direction and leadership. Your tasks keep multiplying.
Your brain is running ops, sales, delivery and it’s way too much.
What this service is
have you met team kdc?
This is for the founder who:
OPERATIONS STRATEGY + BUILDOUT FOR HIGH-GROWTH BUSINESSES
operational support that sticks
OPERATIONS STRATEGY + BUILDOUT FOR HIGH-GROWTH BUSINESSES
operational support that sticks
operational support that sticks
OPERATIONS STRATEGY + BUILDOUT FOR HIGH-GROWTH BUSINESSES
operational support that sticks
This is the kind of support that shifts everything behind the scenes.
you get:
Think: a clear-eyed map of your backend as it actually operates (not just how you assume it does), the gaps costing you the most time and money, and a dedicated support plan built around what we find. Not a generic package. Your business support plan, mapped out for you.
THE KDC Business audit
03
02
01
01
We start by auditing your full business, inside and out.
Before we manage or build anything, we spend your first month learning exactly how your business runs day to day. Where it's leaking time, money and your energy, where the real bottlenecks live, and what your team, tools, and systems actually need.
02
03
Think: workflows that fire automatically instead of relying on sticky notes and memory, decisions and oversight handled before they ever hit your plate, a backend that finally makes sense, a ClickUp that doesn't make you cry, and systems built for scaling, not surviving.
SYSTEMS + OPERATIONS
Where your backend actually gets managed.
- Full operations management and oversight, not just task execution
- Strategic systems and smart automation designed around how you actually work
- Systems built, documented, and organized so they hold your business, not just exist
Think: projects moving without you being the bottleneck, tasks delegated and actually followed through, timelines and deadlines that get met without you chasing them and a dedicated team that runs the business alongside you instead of waiting on you.
Project + Team Management
Real leadership for your team, not just more hands.
- Project and team management that actually moves the business forward
- High-level execution and oversight that evolves as you scale & grow (because you will with systems)
- Real partnership, real communication, real accountability
Clients tell us the same thing every time.
“Why didn’t I do this sooner.”
You feel lighter.
You feel supported.
You feel like the CEO again instead of the task rabbit.
You stop waking up dreading your inbox.
You stop managing the team alone.
You stop holding the business in your brain.
Your business finally feels as simple as it should.
You feel supported.
You feel like the CEO again instead of the task rabbit.
You stop waking up dreading your inbox.
You stop managing the team alone.
You stop holding the business in your brain.
Your business finally feels as simple as it should.
After working with us
Bringing Kate on board has been a game-changer for my content strategy
Bringing Kate on board has been a game-changer for my content strategy, seriously freeing up my time and energy to focus on other areas of my business. She's quick on the uptake, seamlessly adapting to our software, processes, and strategies like she's been part of the team forever. And speed? Kate delivers quality content at lightning speed, yet still keeps it friendly and personable every step of the way. Her work's been a huge relief for me—knowing I've got someone reliable and super skilled handling the content front. It's like having a business ally who just gets it!
Tirzah Cave
I have really enjoyed working with Kate.
"I have really enjoyed working with Kate. So much so that I have referred a lot of my clients to her. I appreciate her dedication to my business her communication and overall followthrough. I have been very happy with our work together!"
Michelle Hartzman
Kate literally hit the ground running.
She blew my expectations out of the park.
She had everything done in such a timely manner and the results were better than I could have done LOL! Her attention to detail is definitely a huge asset to business owners who wear multiple hats. Do yourself a favor and quit trying to do it all and let Kate be your right hand gal! Seriously so thankful for her!
Mindy Hancock
If you are thinking of working with Kate and her team DO NOT HESITATE!!
I am serious, having Kate on board has been the best decision I have made. Not only does Kate take everything off my plate that my brain can't handle, she is another set of eyes on my business which I feel is invaluable. Kate has this amazing superpower of being able to get inside my head and preempt things that I didn't know I needed (or know they were even possible). Not only is Kate fantastic at her job, she is also a wonderful person who truly cares and is extremely supportive.
Katie Appleby
Kate is amazing.
I was struggling with client communication and organization in my online business, and had some not so great experiences with hiring a VA to help previously. I knew Kate for quite some time (back when she was doing business coaching) so I knew she was a stand up gal from the get go! I decided to ask for help and when I say she stepped in and SHOWED UP... I am still floored at just how much she's helping me have time to do the things I truly love in my business and not worry so much about scheduling, responding, etc. Kate has given me the most valuable thing, time to do what I love. I will forever be grateful for her help. #clientforlife
Shawna Poliziani
Working with Kate & her team has changed my business.
They are without a doubt the BEST team you could ever wish for. I no longer feel overwhelmed with the amount of work, I can fully trust them with the processes and systems inside my business, my clients adore Kate when they speak to her, she's always always there to listen, give advice, support and I truly KNOW she is rooting for me and my business growth. She comes up with ideas on what we can do to implement, to streamline, to create additional revenue and I couldn't be more grateful. I don't know what I did before her!!
Brianna Johnston
Working with Kate is a game-changer.
She will whip your business into shape, and help you take your business to the next level. Before I started working with her I was feeling disorganized, unsupported, and frustrated. After I started working with her my business was organized, streamlined, and firing on all cylinders. If you are thinking about working with Kate, I highly recommend it.
Shereen Thor
I finally feel like I've got someone in my corner who has got my back in running the business
Before working with Kate, I was overwhelmed with the amount of work on my plate to keep my agency running. Prioritizing my clients meant that so many other things fell off the list simply because there wasn't enough time and no one I trusted to get it done. After working with Kate, I finally feel like I've got someone in my corner who has got my back in running the business. Because she's a jane of all trades, she can jump in wherever she's needed and I always know she's going to get the job done and probably get it done better than I could! I would not have the confidence to continue to expand my business without knowing that Kate is on my team to help make it happen.
Emily Hall
