Summer for business owners goes one of two ways: happens with you or it happens to you.
I’m guessing you know which one you want. But you’ve been telling yourself things like, “My business doesn’t work that way,” or “That just won’t work for me.”
Can I (respectfully) call bullshit?
It has nothing to do with your business, clients, or discipline…and everything to do with your systems.
Being summer-ready isn’t about a cute new swimsuit or the right beach read queued up on your Kindle. It’s about the backend seamlessly holding your business together while you’re out enjoying the sunshine. By the end of this post, you’ll know exactly what those systems look like for you and your team so this summer actually feels like one.
For most business owners, summer is a blessing and a curse. Your kids are home, the weather’s gorgeous, and the pool is calling…but your clients still need you and your team has questions that need answers. Your capacity shrinks while you’re getting pulled in a thousand different directions.
CEOs deal with it different ways, like:
Not planning for summer is a recipe for chaos, stress, and wondering if this is just how it has to be. (Hint: It doesn’t.) If you want to feel less overwhelmed in your business and actually be present with your friends and family this summer, this is your sign to build the systems NOW.
Most OOO advice is just an email autoresponder template. That might work if you’re a corporate girlie, but as a business owner, it just band-aids a system gap.
There are two layers you need to build to prep your business for time off this summer:
Both have to work, separately and together. If only one is buttoned-up, you’re still the safety net.
So many clients ask me, “How do I take time off as a CEO without losing money?” and I get it. When you’re the one driving the business, the idea of stepping away means a direct hit to your bank account. But if you build these four systems before you log off, everything keeps humming along, even when you’re poolside.
If your content disappears the second you do, you don’t have a content strategy. You have a hostage situation.
The solution? Getting your content ready ahead of time.
If you’re the content creator, prep enough posts, emails, podcasts, etc., to cover your OOO time, plus a one-week buffer, two weeks before you go offline. Load everything into your preferred social media scheduler or let your team know that content is ready to post.
If you need a content system that clearly shows the status of every piece at a glance, check out the Content Hub in the Template Shop!
Warm leads don’t go cold because you took a week off. They go cold because no one followed up at all. Luckily, there’s a system for that.
Some CEOs feel like they can never take time off because leads will wither away. Leads won’t care if you take vacation, as long as you let them know when you’ll be back.
The #1 thing CEOs end up doing on vacation? Manually sending onboarding emails. And (I say this with love) it’s time to knock it off.
There are so many incredible tools out there, like Honeybook or Dubsado (KDC’s favorite!), that can automatically send off your welcome sequence, contract, invoice, scheduling link, or whatever else your clients need to start off strong without you.
The same applies if a client needed to offboard while you’re OOO. Automate the workflow so you don’t have to whip out your laptop at the beach. Or, if you have a team, set up exactly what they need to deliver an exceptional client experience.
Sometimes, there’s things only you can handle. But, let’s be honest: 99% of the messages that ping your Slack app while you’re on vacation are not it.
The problem? You’ve never defined what actually requires your attention.
The fix? Create a “what actually needs me” one-page decision tree your team can run before pinging you.
Your decision tree will be unique to your business, but there are three common categories:
Creating and maintaining these boundaries helps your team know what they can make decisions on and run with it. And you? You can actually get the rest you need (and deserve) without your phone constantly pinging in the background.
If you have a team, you know that summer is when the most time-off requests roll in. How do you make sure everything is covered so they (and you) can enjoy time off? You guessed it: systems.
Scouring your Slack feeds to make sure all the PTO requests are right on your Google calendar is so 2017. Instead, build a time-off request SOP to cut out the confusion.
Step 1: Create an intake form to house all time-off requests in ClickUp, Asana, Notion, or whatever PM tool you use. The form should include:
Step 2: Create an approval path. Who says yes to the request and the timeframe they need to do it in. (BTW, this should likely be your OBM or integrator, not you.)
If you’re launching over the summer, you’ll need all hands on deck…meaning, you’ll need to black out a certain week (or weeks) where team PTO needs extra coverage planning.
The secret is to communicate these blackout windows before anyone submits a request. Add it to your team Slack channel, your PTO request intake form, team hub…anywhere you team checks regularly. This will help eliminate 80% of the awkward back-and-forth conversations if someone requests time off during a blackout period.
Many CEOs have a time-off calendar. Which is great at telling you who is offline, but terrible at letting you know who’s responsible in their absence.
Create a simple table that lives in the same PM tool as your Time Off Request SOP. Add at least 5 columns: role, person, backup, critical SOPs/projects they own, where the SOPs live.
This will help you see at a glance who is responsible when person B is gone, what needs to be handled, and where their backup can get all the details to keep everything moving.
Having a standardized checklist that every team member (including you) completes before they log off for vacation makes sure nothing falls through the cracks and gives you peace of mind that it’s all covered.
Here are a few ideas to get you started:
Assign this checklist as a task due the day before a person logs off for vacation to make sure everything’s taken care of.
You’ve built the systems, added the SOPs, and created your content, but are you really ready for your summer vacation? Ask yourself…
If you flinched at any of these, don’t worry. It’s just a sign that you have a systems problem. And systems problems? 100% fixable.
Summer is coming either way. The only question is whether your backend is ready for it.
Here’s what I know after years of building systems for online business owners: the CEOs who actually unplug in summer built the right systems on the back end so they could step away without anything wobbling.
And if you want to know exactly which systems to start with — the three that do the heaviest lifting when you’re not at your desk — grab The 3 Systems Every Scalable Launch Needs. It’s a free, 15-minute audio guide that walks you through the exact backend foundation KDC clients use to launch, log off, and actually enjoy the summer.
Because you don’t need to become more operational to enjoy your summer. You just need the systems that already work to actually be working for you.