Every week, I see the inside of wildly different businesses: different industries, goals, CEOs, structures, and more. And whether it’s through DM, comments, emails, or sales calls, I see all kinds of questions from online business owners and CEOs. But lately, the same six questions have been showing up…and today, I’m answering them all.
This episode is the rapid-fire AMA session that struggling CEOs who want to scale and are trying to figure out what kind of support they actually need dream of.
CEOs, these are the questions you need to be asking BEFORE you hire an OBM, bring on ops support, or assume another hire is going to fix what’s actually a structural problem in your business.
OBMs and VAs, take note. These are the questions you need to have solid answers to because your dream CEO clients hiring at this level are asking them. Fumble the answers, and you’ll lose the client.
Pop in your earbuds and hit PLAY to hear…
- The question underneath every other question and the 4-question diagnostic that tells you if YOU are the bottleneck in your own business.
- Why having “good systems” is NOT the same thing as being operationally healthy (and the 4 patterns I see when a business has tools and still feels like chaos).
- The 4 operational blind spots CEOs miss as they scale, including the one that costs them the most.
- The 5 questions CEOs need to ask BEFORE you hire an OBM (and OBMs, the answers you need to have ready before your next sales call).
- Whether you actually need a real PM tool or you can keep running on a Google doc (hint: you can’t).
- The biggest operational blind spots CEOs miss as they scale, including the one almost everyone gets wrong about hiring.
- How OBMs and VAs can hold a scope-creep boundary without an awkward confrontation
