Real answers to the 6 questions Kate gets most often from CEOs and OBMs. including the questions you should be asking before you hire ops support.
Learn why a good OBM should push back on their clients, plus the exact patterns to call out, language to use, & what it means when your ops person never does.
Learn why every decision routed back to the CEO costs time, money, and trust, and the exact framework OBMs can use to start leading instead of asking.
